Frequently Asked Questions
Everything you need to know about your Fibre Mood experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping costs may apply.
How do I find the right size?
Please refer to our detailed Size Guide located on each product page, which includes specific measurements for bust, waist, and hips.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your fabrics sustainably sourced?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes to ensure our fashion has a minimal footprint on the environment.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.